Shipping Policy

At Daxy Mart, we aim to deliver your order as quickly and efficiently as possible. Please review our shipping policy for important details about processing and delivery.

Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• During peak seasons, sales, or holidays, processing may take slightly longer.

Delivery Timeframes

• Standard delivery usually takes 7–15 business days, depending on your location and local courier services.
• Some international orders may take up to 20 business days due to customs clearance or unforeseen delays.
• Please note that estimated delivery times are guidelines and not guaranteed.

Tracking Your Order

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• Tracking updates may take a few days to appear, depending on the courier’s system.

Shipping Costs

• Shipping fees are calculated at checkout based on your location and order size.
• From time to time, we may offer free shipping promotions.

Incorrect Address or Failed Delivery

• Customers are responsible for providing accurate shipping information at checkout.
• Daxy Mart is not responsible for packages delivered to an incorrect address provided by the customer.
• If a package is returned due to an incorrect address or failed delivery, the customer may be responsible for additional shipping charges.

Customs & Duties

• For international orders, customs fees, duties, or taxes may apply based on your country’s regulations. These charges are the responsibility of the customer.

Delayed or Lost Packages

• While rare, shipping delays may occur due to customs, weather conditions, or courier issues.
• If your package is significantly delayed or lost, please contact our support team, and we will assist you in resolving the issue.

Contact Us

If you have any questions regarding shipping, please reach out to us at:
📧 support@daxymart.com